Today, Alert Logic is pleased to announce the official opening of its state-of-the-art Security Operations Centre (SOC) in Cardiff, Wales, serving as a complement to the September announcement of the UK datacenter opening in Newport, Wales.
Since we started delivering Security-as-a-Service solutions in 2002, we have grown to serve more than 2,700 customers around the world. The demand in Europe for localized service and support makes our expansion to Cardiff an important part of our continued growth. Extending the expert grade service provided from Houston, the UK SOC provides increased capacity for the entire customer base and most importantly, supports European data residency requirements.
The SOC, which will deliver enterprise grade security services, transforms raw security event data into actionable intelligence. The SOC is staffed with a team that provides continuous monitoring of customers’ IT infrastructure, as well as a research team who will scour various sources of intelligence and analyze multiple threat intelligence feeds in order to deliver comprehensive security content to the Alert Logic Security-as-a-Service platform.
The Cardiff SOC will be manned by a team of local security and threat intelligence analysts and experts. Software developers and customer support personnel will also be on site. Cardiff will continue a commitment to 24×7 continuous monitoring and analytics, echoing the great service provided by our Houston SOC team.
In addition to the regional headquarters and SOC in Cardiff, our UK locations now include a Sales and Marketing office in Guildford and a UK datacenter in Newport.